1. Scope of Agreement

The usage of VoipMatcher is bound by the Terms of Use set by VoipMatcher. Failure to comply with any of the stipulated terms in this agreement may result in the suspension or termination of your account, and in some instances legal actions if required.

2. Object of Agreement

2.1 The VoipMatcher website is an internet platform where users can publish and respond to voice routes. Users are solely held responsible for the content they submit on VoipMatcher, as well as any consequences that arise from doing so.

2.2 VoipMatcher is not involved in any transaction, contract and/or arrangement that might occur between and among users and third parties. The conclusion of such transactions, contracts and/or arrangements remain the business of the users and the third party.

3. Eligibility

The VoipMatcher Service is not targeted towards, nor intended for use by, anyone under the age of eighteen (18). If you are under the age of eighteen (18), you may use the VoipMatcher Service only under the supervision of a parent or legal guardian who agrees to be bound by these Terms and any applicable additional terms. You further represent and warrant that you: (a) have not previously been suspended or removed from using the VoipMatcher Service; (b) are legally permitted to, and do, operate for a company or private, (c) may enter into this agreement without violating any other agreement to which you are a party. If you are registering to use the VoipMatcher Service on behalf of a legal entity, you further represent and warrant that (i) such legal entity is duly organized and validly existing under the applicable laws of the jurisdiction of its organization, and (ii) you are duly authorized by such legal entity to act on its behalf.

4. User information and registration, purpose of Advertisement

4.1 The usage of VoipMatcher’s services is essentially available for everyone. A user registers on VoipMatcher by filling out the provided online registration form, and by doing so swears that the information provided is accurate and true. The registration progress is complete when the account becomes active. The user is obligated to promptly inform VoipMatcher of any changes to their account information.

4.2 The user may resign from this agreement at any time. Sending an email through the  contact form . VoipMatcher reserves the right to a grace period of 14 days before terminating the agreement. Blocking an account remains the right of VoipMatcher, as stated in clause  5.3.

4.3 An entry on VoipMatcher, referring to a posted routes, can only be published online via the following method: VoipMatcher confirms the entry through an email and publishes it online.

4.4 VoipMatcher reserves the right to refuse a user’s routes entry under certain circumstances. This applies when the content of a routes goes against this agreement, violates laws and local authority regulations, contravenes good intentions, morals and customs or when VoipMatcher is used for unsuitable purposes.

4.5 VoipMatcher reserves the right to delete the accounts of registered users whose account(s) has/have been inactive for the past 6 months.

5. Accountability for Advertising content

5.1 The user is legally and solely responsible for the content of the route(s) placed on the VoipMatcher website. The user is obliged to provide complete, true and certified correct information about their person, contact details, business details (if applicable) and must provide sufficient descriptions in regard to the advertisement being placed. The user agrees to place their advertisement under the correct category within the website. The user is obliged to comply with the VoipMatcher Terms of Use and is expected to adhere to these terms when interacting with other VoipMatcher users. The placement of duplicate/similar routes on the website is prohibited. Business owners offering routes are obliged to inform consumers about consumer rights and the rights of withdrawal/cancellation, should this apply.

5.2 The user is not allowed to post content on the VoipMatcher website that breaches this agreement, applicable rights and/or third party rights. Prohibitions for the VoipMatcher user include:

  • Violating the law
  • Going against the Prohibited Policy
  • Conducting business in a dishonest and/or deceptive manner
  • Violating the rights of the third party
  • posting any threatening, abusive, defamatory, obscene or indecent material
  • Spamming, posting chain letters, and placing routes for multi-level marketing ("MLM") and pyramid schemes
  • Using virus(es) and other technical items that may cause damage to VoipMatcher or the interest of the users of VoipMatcher
  • Causing excessive burden on the VoipMatcher infrastructure and the smooth running operations of the VoipMatcher website
  • Copying, duplicating, modifying or distributing the content of other users
  • Collecting information from other users such as email addresses from the site itself, or from other users without the approval of the user
  • Bypassing measures that serve to limit and/or prevent access to VoipMatcher

5.3 VoipMatcher has the right to block, delete or freeze routes, accounts or memberships that are deemed to contain prohibited content (refer to  5.2). VoipMatcher also has the right to warn the user and freeze their account for a certain period of time or permanently and to resign from the agreement/contract. In this process VoipMatcher gives due respect to the legitimate interest of the user. Users’ claims, e.g. for reimbursement for already paid items/services will not be honored when the Prohibited Content Policy is breached. VoipMatcher may monitor your data held on our systems in relation to the use of VoipMatcher, including your listings and any messages sent or received from other users to ensure our terms and conditions are satisfied.

5.4 VoipMatcher will not share your data held on our systems with any third party, unless required by law.

6. Indemnification/Exemptions

6.1 VoipMatcher users are obliged to release VoipMatcher from any claims or lawsuits brought forward by other VoipMatcher users or third parties who have been in any way affected by an advertisement’s content. VoipMatcher users must shoulder any costs/claims arising from lawsuits directed at VoipMatcher, including all legal and juridical costs.

7. Fee and Payment

7.1 The usage of the VoipMatcher website is essentially free of charge. However, VoipMatcher reserves the right to charge fees for special services and site features as well as the publication of online advertisements under specific/certain categories on the site. VoipMatcher will make clear when a user applies one of these features that a fee payment is required and VoipMatcher will give the option to accept or decline the feature. 

7.2 Each and every fee shall be due for immediate payment and shall be paid for/settled using the different methods of payment offered on the website. Costs that may arise from aborting the payment collection shall be shouldered by the user and not VoipMatcher.

7.3 Our fees are non-refundable, and you are responsible for paying them when they're due. In the event of delayed payments for these services, VoipMatcher reserves the right to suspend the execution of the said service(s) and restrict the access of the user until the amount due has been paid.

7.4 VoipMatcher reserves the right to change/modify the fees for services associated with premium features on the website without prior notice.

7.5 All Fees are denominated in euro.

7.6 You may only pay Fees using valid payment methods acceptable to us, as specified via the VoipMatcher Service. You represent and warrant that you are authorized to use the payment method you designate. You authorize us to charge your designated payment method for the total amount of your purchase, including any applicable taxes and other charges. If the payment method cannot be verified, is invalid or is otherwise not acceptable to us, your order may be suspended or cancelled.

8. Modification of Advertisement Content

8.1 The VoipMatcher user may at any time modify or delete their routes.

8.2 The VoipMatcher user has the right to demand the removal or deletion of the user’s own routes from the website. VoipMatcher shall be ready to comply with this request immediately. However due to technical reasons, this usually takes a period of up to 24 hours.

9. Infringement

9.1 Do not post content that infringes the rights of third parties. This includes, but is not limited to, content that infringes on intellectual property rights such as copyright and trademark (e.g. offering counterfeit items for sale). 

9.2 In order to report an infringement, you will need to file a report using the "Report Abuse" feature provided with every listing or in the "Help" section.  The information provided must be sufficient for us to ensure that you are either the entitled party or their officially authorized representative.  This information must also enable VoipMatcher to identify the routes to be removed.  Once we have received your report, it will be reviewed and action will be taken within reasonable time.

10. Liability Limitations

10.1 The user agrees not to hold VoipMatcher responsible for things other users post or do. As most of the content on VoipMatcher comes from other users, VoipMatcher does not guarantee the accuracy of postings, user communications or the quality, safety, or legality of what’s offered. Continuous or secure access to VoipMatcher’s services cannot be guaranteed. To the extent legally permitted VoipMatcher expressly disclaims all warranties, representations and conditions, express or implied, including those of quality, merchantability, merchantable quality, durability, fitness for a particular purpose and those arising by statute.

10.2 VoipMatcher is not liable for any loss, whether of money (including profit), goodwill, or reputation, or any special, indirect, or consequential damages arising from the usage of the VoipMatcher website, even if VoipMatcher has been advised or could have reasonably for seen the possibility of any such damage occurring. Some jurisdictions do not allow the disclaimer of warranties or exclusion of damages, so such disclaimers and exclusions may not apply to the user.

11. Miscellaneous

11.1 These terms and the other policies posted on VoipMatcher constitute the entire agreement between VoipMatcher and the users, superseding any prior agreements. 

11.2 This Agreement shall be governed and construed in all respects by the laws of Spain. You agree that any claim or dispute you may have against VoipMatcher must be resolved by the courts of Spain. The legal relationship between VoipMatcher and the VoipMatcher user is subject to the exclusive jurisdiction of the Spain Courts.